Create a Gravatar for Neptune Unlimited

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Tools: Canva, Loom

Time in development: 4 hours

My role: interview SME, graphic design, development

Client: Developed for a software development company that wishes to remain anonymous. Referred to as Neptune Unlimited.

CASE STUDY

Context: Employees at Neptune Unlimited set up Gravatar accounts as part of the onboarding process. 

Challenges: The process of setting up a Gravatar is not straightforward because many developers already have Gravatars associated with Word Press accounts from prior employment or freelance work. This job aid walks employees through how to set up a Gravatar with a new Word Press account that will also be associated with their work email address. 

Solutions: This job aid will be sent electronically to employees as a PDF as part of the onboarding process. This will ensure smooth account setup and reduce questions to HR.

Results: This job aid is easy to follow, and includes screenshots with callouts for every step of the way without being cluttered. It displays all basic information on a single well-organized page. Since it is delivered to employees electronically as a PDF, employees can easily enlarge the screenshots.